Privacy Policy
Your privacy matters. This policy explains what data we collect and how we use it.
Data we collect
Name, email address and (optionally) WhatsApp/phone number provided during checkout, plus payment reference numbers. We do not store card details — payments are processed by third-party providers.
How we use it
To deliver your subscription, activate your account, send order confirmations, and provide customer support. We never sell personal data.
Cookies & analytics
We use minimal analytics to understand aggregate traffic. Live chat (Tidio) may set cookies to preserve chat state.
Data retention
Order records are kept for 24 months for accounting purposes, then deleted or anonymised.
Your rights
You can request access, correction or deletion of your data at any time. Email support@fireiptvbox.com.
Third parties
We share the minimum necessary data with payment processors (PayPal, Stripe, crypto gateways) and messaging providers (Telegram, WhatsApp) to fulfil your order.